360 Degree Feedback Tool
360-Degree Feedback is a feedback process whereby employees receive confidential, anonymous feedback from the people who work around them. This usually includes the employee's manager, peers, and direct reports and even outside suppliers and customers. Ideally about five to twelve people fill out the anonymous online feedback form that asks questions covering a broad range of workplace competencies. The feedback forms include questions that are measured on a rating scale and also ask raters to provide optional written comments. The person receiving feedback also fills out a self-rating survey that includes the same survey questions that others receive in their forms.
Managers and leaders within organisations use 360-feedback surveys to get a better understanding of their strengths and weaknesses. The feedback results are presented in a way that helps the feedback recipient create a development plan. Individual responses are always combined with responses from other people in the same rater category (e.g. peer, direct report) in order to preserve anonymity and to give the employee a clear picture of his/her greatest overall strengths and weaknesses.
360 Degree Feedback is most commonly used as a development tool to help employees recognise strengths and weaknesses and become more effective.
When done properly, 360-Feedback is highly effective as a development tool. The feedback process gives people an opportunity to provide anonymous feedback to a coworker that they might otherwise be uncomfortable giving. Feedback recipients gain insight into how others perceive them and have an opportunity to adjust behaviours and develop skills that will enable them to excel at their jobs.
What a 360 Feedback Survey Measures:
360-Feedback measures behaviours and competencies
360-assessments provide feedback on how others perceive an employee
360-Feedback addresses skills such as listening, planning, and goal-setting
A 360-evaluation focuses on subjective areas such as teamwork, character, and leadership effectiveness
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