Performance Partnership

Qualifications and Accreditations

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• Masters in Adult Education (UTS)
   

• Post-graduate Management (London) Property major
   

• Associate of Royal Institute Chartered Surveyors
   

• Certificate IV Training and Assessment (TAE)
   

• Accredited Executive Coaching (Executive Coaching Academy 2017)
   

• Diploma of Leadership and Management
   

• Customer Engagement and Sales Contact Certs.
   

• DISC Accreditation
   

• Saxton’s Speakers Bureau
   

• The Facilitators Network – Sydney
   

Key Projects and Experience

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Hundreds of workshops in Leadership, Resilience and Change, Team communications, Emotional Intelligence, Creating Workplace culture, Negotiation and Influence, Facilitation, Performance Conversations, Presentations

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• Customer Experience for operational and retail managers to redevelop relationships using innovative service and communication techniques. Result: Fulfilled all expectations of senior management in building understanding and enhancing CRM and service implemented at work.
   

• Resilience and Change management assisting transfer of key processes to a new entity. Result:  Re-engagement, understanding of the leadership needs role in managing change effectively. Marked attitudinal change noted in disengaged staff and managers.
   

• Performance planning and review skills for team leaders working in diverse locations and remotely. Result: Consistency in formal/informal performance review, coaching and manager skills developed clarity on staff team roles and career pathway.
   

• Culture issues facilitation for Special needs education group with families, managers, staff, and Specialists. Result: Clarity on communication between different responsibilities supports team effectiveness and therapies.
   

• Presentation and facilitation skills in China - different cultures with English as 2nd/3rd language! Result: Expanded flexibility in methods for delivering key messages with different cultures, countries, age and management levels etc.
   

• Team development of Emerging Journalists Group - Result: First ever double page article for their level grade in a National newspaper.
   

• Change and Communication Conference lead - Federal Government Senior Leadership team (100) Result: Successful engagement, acceptance of change needs and action steps agreed.
   

• Accredited Professional Development series - Customs Broker Peak body alliance (FTA) – Result: Design/delivery of programs for 150 pax.
   

• Sustainability experts Induction/Upskill– Result: Key message delivery consistency for 100 consultants to Office of Environment & Heritage, NSW.
   

• Transitions from University Graduate into Workforce – Result: Upskill Promotion of key skills and attributes and employability qualities (Sydney Univ, ANU, CSU, Macquarie).
   

• Stakeholder Management of flagship Property project – Design, planning, legal/financing, construction, leasing of mixed residential/ commercial project. Result: Completion/Sale of large investment packages in a difficult economy.
   

• Behavioural Change for senior Career Transition candidates - Result: High percentage of successful job outcomes. Program repeated for all internal senior managers due to results.

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